Return & Refund Policy
Last updated: March 26, 2026
Thank you for shopping at Royal Carpenter.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
1. Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- The Goods were not used or damaged
- You have the receipt or proof of purchase
2. Non-returnable Items
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
3. Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Nangli Sakrawati, near Arjun Park, Najafgarh, New Delhi, Delhi 110043
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.
4. Refunds
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
5. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email: chndnkumrsrma@gmail.com